Richard Phillips
After Economics at Exeter University and further studies at The London Business School, Richard finally got a real job in the City of London as a merchant banker from 1984 until 1995. He was one of the first traders in off-balance-sheet futures and options working for SG Warburg merchant bank. In 1995 he left the City to set up a mail-order catalogue company which he sold in 1998. He then moved to Norfolk so that his children could grow up in the countryside and fall out of apple trees. He is now based in Cambridge where his children now fall out of boats instead. He has excellent technical understanding of the complexities of computer systems and worked on developing FileManager. A strong marketing and trading background combined with practical experience of technical issues means he brings a valuable set of skills to OutSec. When not at his desk or speaking at a conference, he likes to drive old cars quite fast in straight lines.

Tracy Cole
Tracy (or TC as she is known) is an import from London, where she worked for a number of City law firms in various roles, including PA to the Managing Partner of an international practice, prior to relocating back to her roots in deepest Norfolk. Her extensive all-round background and experience has allowed her to develop several departments since joining OutSec in 2003. She is our longest-serving member of staff and totally indispensable. Tracy is now focussing her attentions on the challenge of managing our rapidly expanding interview department. Her excellent sense of humour, coupled with an infectious laugh, can often be heard at monthly meetings. The office is a quieter place when Tracy is on holiday. When she is allowed out, Tracy spends her free time with her partner of many years and their young daughter.