We are a British online transcription and typing company
OutSec is based in England. We employ UK-based staff and 80% of our typists are located in the UK. We are emphatically a British company operating under British law. OutSec transcriptionists have first-hand experience of the British system, be it legal, medical, chartered surveying, estate agency or any other commercial sector. This invaluable knowledge and insight allows OutSec to maintain the high level of accuracy and quality of work for which we are known.
Personal Attention in an Impersonal World
OutSec allocated a personal lead transcriptionist to each client enabling continuity, crucial to successful outsourcing. OutSec also allocate a back-up transcriptionist in case the lead is ill and/or on holiday. Because of this OutSec provides continuity of service to all clients. Senior Managers provide mobile, SKYPE, email addresses so that clients have instant access to them and there is no time delay in talking directly.
New to Dictation – no problem
OutSec recruit transcriptionists who not only type but also edit and perfect dictation. As a result this gives OutSec an edge over other providers. When a transcriptionist starts working with OutSec they are required to produce a report on the quality of dictation received. This, in turn, will be explained to you to ensure that we help you learn the art! This is mutually helpful because it results in better transcription. Don’t worry, this is part and parcel of the OutSec service – you are in safe hands!
Simple Systems delivering Real Benefits
We have tried to make it as easy as possible to use OutSec. We have even created a free OutSec App to turn your SmartPhone into a digital recorder. Because the digital recorder is the OutSec brand, . Because we are in touch with technology we provide a simple and effective system that enables clients maximum opportunity to take advantage of the cost savings available. It takes minutes, not days, to open an account and start sending work. We understand that outsourcing equals flexibility and OutSec delivers that with no fixed costs, no monthly charges and no hidden fees.
Our Green Credentials
OutSec has a clear position on “Green” issues. As a result we have reduced our carbon footprint to the bare minimum. Firstly we actively choose green suppliers and partners. Secondly we minimise the amount of printed materials we use. Thirdly we teach our staff to keep all work digital. Our Green code of practice is intended to ensure we operate our business in an environmentally friendly was as possible. As an internet company we can do this very efficiently indeed!
Our Moral Compass
OutSec has a strong moral and ethical stance and, so, all staff and clients are treated with equal dignity and respect. Because of this staff turnover is unusually low with many transcriptionists working with us for years. In addition, by paying an attractive rate to our database of highly skilled transcriptionists OutSec receives thousands of CVs from all over the globe. We are therefore able to cherry-pick to ensure we get the creme de la creme. In conclusion you will be provided with continuity of service whilst additionally our transcriptionists work to maintain their reputations and stay with the company. Because of this our service is highly reliable and a leader in the market.
A Perfect Fit
OutSec offers a full range of transcription services for the property, surveying, inventory, medical, legal, financial, commercial and interview sectors. Because we are aware of our clients’ needs an OutSec transcriptionist is perfect matched to your requirements, the result of which is better quality and reliability than our competitors.