With Best Wishes for the May Weekend Bank Holiday
Please note the offices will be closed on Monday 27th May 2019

The UK's leading online transcription service

See How OutSec Works

Sectors We Cover



Why Choose OutSec Transcription Services?

Personal Attention in an Impersonal World

OutSec believe in close client relationships.  This is of mutual benefit.  Immediately you start with OutSec you are allocated a dedicated Account Manager.  He/she will discuss your needs and tailor the service to meet your specific requirements. Because of this OutSec provides continuity, crucial to outsourced transcription.  Moreover Managers provide mobile, SKYPE, email addresses so that clients have instant access to them and there is no time delay in talking directly.

The OutSec App

Tailored for client requirements the OutSec App is free to clients.  The App, once downloaded, turns your Smartphone into a digital recorder enabling clients with the ability to dictate sound files and upload them immediately to the OutSec FileManager system.  This facilitates a fast, efficient and highly effective way of dictating for the modern world.

ISO27001 Certification/Cyber Security Accreditation

Can you take a company’s ‘word’ that they comply with regulatory requirements?  Are you happy to accept their word?  OutSec can guarantee that they comply with all current legislation and are audited annually so they continue to meet standards year-on-year.  The implications of outsourcing and non-compliance with GDPR is a huge risk and in our opinion can lead to serious consequences.  We suggest that anyone reading this website who is considering outsourcing their typing reads the following two articles:

The Importance of ISO27001 Certification.
The Importance of Cyber Security Accreditation.

OutSec are proud of their ISO27001 Certification and Cyber Security Accreditation and can assure all clients that by using our service they are in safe hands.  If you do, however, have further questions please do not hesitate to email Stuart Turner, OutSec’s IT Director, on stuart.turner@outsec.co.uk.

New to Dictation – No Problem

OutSec transcriptionists do not just type.  They edit and perfect dictation. As a result OutSec has an edge over other providers.  Transcriptionists are trained to report on audio issues, such as a muffled voice, incorrect dictaphone settings or indeed bad dictation!  Feedback and helpful hints provide you with advice to ensure the service works best for you. This is part and parcel of the OutSec service and you are in safe hands!

Simple Systems delivering Real Benefits

We have tried to make it as easy as possible to use our transcription services. We have even created a free OutSec App to turn your SmartPhone into a digital recorder.  It takes minutes, not days, to open an account and start sending work. We understand that outsourcing equals flexibility and OutSec delivers that with no fixed costs, no monthly charges and no hidden fees.  In addition we are compatible with leading workflow and case management systems.  If this needs further discussion just ask when you phone in on 01366 348088.

Pay-As-You-Go – no strings attached

OutSec charge on the length of the sound file.  This means that you can know the cost of the work before you submit the sound file!  As an example you may like to use our Quote facility.  There are no set-up fees, no hidden costs and no minimum monthly spends.  Invoices are issued monthly with 30 day settlement.  Simple, quick and effective OutSec provides a cost effective high quality transcription service for the modern world.

A Change in Operations

Change is always a good thing and for companies who are top heavy in spending time typing, the cost-effectiveness of outsourcing speaks for itself.  Focusing on the core business processes will increase business. By passing your transcription needs to us you could save as much as 30% on internal typing hour on hour.

The Way Forward

Today’s tech-centric world has profoundly changed the way we work.  The result: the option to be more competitive and to run your business more efficiently and cost-effectively.  However, in order to do this, it is vital you provide your teams with the correct digital support.  OutSec understands this and tailors their service to maximise this opportunity.  Can you afford to be left behind?

Guaranteed Confidentiality

OutSec understands the need for strict confidentiality for every item, project, or document that we process.  All transcriptionists have signed legally-binding Confidentiality Agreements as part of their contracts.  We, as a company, are happy to provide a standard confidentiality agreement of our own, or sign any project specific confidentiality agreements you may wish to provide.

A Professional Company is a Smart Choice

Quite simply put, we have been in the business for nearly twenty years!  We are both professional and smart!  Moreover,  we have developed relationships with cutting edge partners who update us on market activity.  As a result, OutSec is in an excellent position to advise its clients on what will work now and in the future, tailoring the service to their needs.  For that reason we provide an Advisory Service to clients on how best to implement transcription in their company.  If you and/or your colleagues would like to take advantage of this opportunity please do not hesitate to contact the head office on 01366 348088 and ask for Tracey Pulfer.  Our consultants can help you increase your efficiencies whilst also reducing costs – a free analysis!  Why wouldn’t you?

Personal Account Manager

Personal Account Manager

A personal Account Manager will tailor our service to your needs.  You will have direct access to your Manager from the start.  This is crucial to successful outsourced transcription.

Worldwide

Worldwide

OutSec provides global transcription services.  With an office in the US we can accommodate time zone differences.  As a result OutSec is ready to start on your project with immediate effect!


FileManager

FileManager

Our award winning FileManager system enables clients to send audio files for transcription.  OutSec’s free App will turn a smartphone into a digital recorder.  Upload is instant via smartphone, PC or laptop, creating a streamlined process from start to finish.

Outsec iSO App Outsec Google Store AppHow to Use OutSec App

Cloud Based

Cloud Based

Cloud-native applications deliver cutting-edge applications in less time, with less up-front investment, and with less technology infrastructure than ever before.


Pay-as-you-go Service

Pay-as-you-go Service

There are no contracts, monthly fees or minimum charges so our service is completely flexible to your needs. Click here for an immediate quote.

Security

Security

All are transfers are encrypted using the latest SSL cyphers which ensures military grade encryption.  We are fully GDPR compliant.






Meet Our Team


Vanessa French

Vanessa French

Managing Director

Ray Stanbridge

Ray Stanbridge

Chairman

Tracey Pulfer

Tracey Pulfer

Senior Manager
Property & Surveying
Media & Interviews
Conferences & Seminars

Stephanie Carmichael-Drage

Stephanie Carmichael-Drage

Senior Manager
Medical Division

Patty Street

Patty Street

Senior Manager
Inventory Division

Mark Hope

Mark Hope

Senior Manager
Legal
Financial
Commercial

Stuart Turner

Stuart Turner

IT Director

Patrick O'Brien

Patrick O'Brien

Manager IT Support

Lizzie Montague

Lizzie Montague

Deputy Manager
Property & Surveying
Media & Interviews
Conferences & Seminars

Rowena Couling

Rowena Couling

Deputy Manager Medical Division

Charlene Blankenship

Charlene Blankenship

Deputy Manager Inventory Division

Darren Hackett

Darren Hackett

Deputy Manager
Legal
Financial
Commercial

Clients Include:

Here are just a few of our valued clients:

Translate Media University of Salford Strutt & Parker Allied Surveyors & Valuers Carter Jonas Yorkshire Surveyors Bidwells Innes Associates Gregorys