OutSec believe in close client relationships. This is of mutual benefit. Immediately you start with OutSec you are allocated a dedicated Account Manager. He/she will discuss your needs and tailor the service to meet your specific requirements. Because of this OutSec provides continuity, crucial to outsourced transcription. Moreover Managers provide mobile, SKYPE, email addresses so that clients have instant access to them and there is no time delay in talking directly.
Tailored for client requirements the OutSec App is free to clients. The App, once downloaded, turns your Smartphone into a digital recorder enabling clients with the ability to dictate sound files and upload them immediately to the OutSec FileManager system. This facilitates a fast, efficient and highly effective way of dictating for the modern world.
Can you take a company’s ‘word’ that they comply with regulatory requirements? Are you happy to accept their word? OutSec can guarantee that they comply with all current legislation and are audited annually so they continue to meet standards year-on-year. The implications of outsourcing and non-compliance with GDPR is a huge risk and in our opinion can lead to serious consequences. We suggest that anyone reading this website who is considering outsourcing their typing reads the following two articles:
The Importance of ISO27001 Certification.
The Importance of Cyber Security Accreditation.
OutSec are proud of their ISO27001 Certification and Cyber Security Accreditation and can assure all clients that by using our service they are in safe hands. If you do, however, have further questions please do not hesitate to email Stuart Turner, OutSec’s IT Director, on stuart.turner@outsec.co.uk.
OutSec transcriptionists do not just type. They edit and perfect dictation. As a result OutSec has an edge over other providers. Transcriptionists are trained to report on audio issues, such as a muffled voice, incorrect dictaphone settings or indeed bad dictation! Feedback and helpful hints provide you with advice to ensure the service works best for you. This is part and parcel of the OutSec service and you are in safe hands!
We have tried to make it as easy as possible to use our transcription services. We have even created a free OutSec App to turn your SmartPhone into a digital recorder. It takes minutes, not days, to open an account and start sending work. We understand that outsourcing equals flexibility and OutSec delivers that with no fixed costs, no monthly charges and no hidden fees. In addition we are compatible with leading workflow and case management systems. If this needs further discussion just ask when you phone in on 01366 348088.
OutSec charge on the length of the sound file. This means that you can know the cost of the work before you submit the sound file! As an example you may like to use our Quote facility. There are no set-up fees, no hidden costs and no minimum monthly spends. Invoices are issued monthly with 30 day settlement. Simple, quick and effective OutSec provides a cost effective high quality transcription service for the modern world.
Change is always a good thing and for companies who are top heavy in spending time typing, the cost-effectiveness of outsourcing speaks for itself. Focusing on the core business processes will increase business. By passing your transcription needs to us you could save as much as 30% on internal typing hour on hour.
Today’s tech-centric world has profoundly changed the way we work. The result: the option to be more competitive and to run your business more efficiently and cost-effectively. However, in order to do this, it is vital you provide your teams with the correct digital support. OutSec understands this and tailors their service to maximise this opportunity. Can you afford to be left behind?
OutSec understands the need for strict confidentiality for every item, project, or document that we process. All transcriptionists have signed legally-binding Confidentiality Agreements as part of their contracts. We, as a company, are happy to provide a standard confidentiality agreement of our own, or sign any project specific confidentiality agreements you may wish to provide.
Quite simply put, we have been in the business for nearly twenty years! We are both professional and smart! Moreover, we have developed relationships with cutting edge partners who update us on market activity. As a result, OutSec is in an excellent position to advise its clients on what will work now and in the future, tailoring the service to their needs. For that reason we provide an Advisory Service to clients on how best to implement transcription in their company. If you and/or your colleagues would like to take advantage of this opportunity please do not hesitate to contact the head office on 01366 348088 and ask for Tracey Pulfer. Our consultants can help you increase your efficiencies whilst also reducing costs – a free analysis! Why wouldn’t you?
A personal Account Manager will tailor our service to your needs. You will have direct access to your Manager from the start. This is crucial to successful outsourced transcription.
OutSec provides global transcription services. With an office in the US we can accommodate time zone differences. As a result OutSec is ready to start on your project with immediate effect!
Our award winning FileManager system enables clients to send audio files for transcription. OutSec’s free App will turn a smartphone into a digital recorder. Upload is instant via smartphone, PC or laptop, creating a streamlined process from start to finish.
Cloud-native applications deliver cutting-edge applications in less time, with less up-front investment, and with less technology infrastructure than ever before.
There are no contracts, monthly fees or minimum charges so our service is completely flexible to your needs. Click here for an immediate quote.
All are transfers are encrypted using the latest SSL cyphers which ensures military grade encryption. We are fully GDPR compliant.
Here are just a few of our valued clients:
Use your Smart Phone to download the OutSec App or use a digital recorder.
Open an OutSec Account. All you need is internet access and an email address. A unique username and password enables you to login to your own secure area.
As a business, we have been using OutSec for our overspill of typing work for around 4 years. The service we receive is outstanding with all work completed to a very high standard. Having a team of specialist typists to do our work makes it feel like they are a part of the team (even though we don't know who they are!). I would not hesitate to recommend Outsec to clients and anyone seeking work at home.
I have received an absolutely outstanding level of service from OutSec for well over 5 years.. Work is always turned around promptly; with a very high level of accuracy. Documents are always laid out in accordance with my specific formatting instructions. They have never let me down; the level of customer service is first-rate. My account managers have always provided a prompt and very personal service. I would highly recommend them.
Our company have been using OutSec for quite a while now and we are absolutely delighted with this service. Without OutSec we would not have hit our company targets this year and in fact we have smashed them. We feel supported and this helps morale at work as we can offload the extra work we cannot ourselves cope with. The standard of typing is first class and we hope to continue using OutSec as long as they will have us. First class service and I would not hesitate to recommend.
I am a Hand Surgeon and have been using OutSec for some of my work for about a 18 months now. Absolutely fabulous service. I send about 8 letters a week (Tuesdays and Wednesdays) for transcription and always returned before the weekend. Easy to log in/sign up and using my iPhone for dictation is easy. Setup was very quick - between deciding to use this service and successfully submitting my first dictation was about an hour. Rates are very reasonable and transcription errors very rare.
Excellent service! Any special typing request and favours are being dealt with efficiently. Ladies are pleasant and lovely to speak to. They understand what exactly we need. Highly recommended.
After being disappointed with various remote typing services, I finally found OutSec and I have used them for my reports for many years. They are always excellent and can turn around my "lengthy" reports overnight - fantastic! I highly recommend them.
I've been using OutSec for several years. Very accurate typing, really quick turnaround, and rates are very reasonable. No plans to change from this great service!
OutSec is a fast, efficient, accurate service. As a publishing company, we send a lot of files about many topics, and the transcripts are always returned promptly and to a high standard. Outsec customer service is also very personal and friendly, so if you ever have any questions, your own account manager is quick to help.
I have been using OutSec since several years for all the correspondence related to my private clinic. The team at OutSec has consistently provided an excellent service for me with outstanding accuracy and very rapid turnaround. Highly recommended!
An excellent service which is easy to use, fast, efficient and accurate.
