So you have decided to use an outsourced typing provider? And you are wondering if OutSec could be the right choice? Read on to find out what matters to us and the formula that has led to our success over the last 20 years:
Close client relationships are of mutual benefit. Because we realise this, immediately you start using OutSec you will be allocated a dedicated Account Manager. He/she will discuss your needs and tailor the OutSec typing service to match precisely. Phone, SKYPE, email details are provided so that if you do have any kind of query you can speak directly, immediately. No waiting on the line, option pressing or a music choice! We understand the importance of fast communication in today’s world.
A dedicated lead and back-up typist will be allocated to meet your specific needs. This enables you to develop a remote working relationship not dissimilar to an in-house typist sitting down the corridor! In fact in certain instances your typist may email you direct if queries arise. It depends on the service model designed specifically for you but, following surveys sent to clients, it is clear that they value this aspect of our business every bit as much as we do.
The OutSec App, once downloaded, turns any Smartphone into a digital recorder. It has been designed specifically to meet our client needs. As a result clients can simply dictate files ‘on the go’, ‘in the office or from home or even on holiday’! By using our free App on your smartphone or dictation software on your handheld recording device so your office can be anywhere of your choice!
New to dictation – no problem! No-one talks as they write! Our team of highly skilled British typists edit and perfect the dictation to meet English standards. You will be guided by best practice and any issues identified will be discussed with you directly. Sometimes it is simply that your voice is muffled, your settings are incorrect or even your dictation is bad! Don’t worry though we will soon have you back on the right track! This is part and parcel of the OutSec service but is critical in developing the close working relationships with our clients for which we are known.
We have invested and designed our App specifically for our client needs and it is now used by the majority of users. Try it today and see how easy it really is!
Recommended Viewing: How Does OutSec Work
We have tried to make it as easy as possible to use our transcription services. The free OutSec App that turns a SmartPhone into a digital recorder has been particularly popular with clients. It takes minutes to open an account and start sending work. Outsourced typing is seen by industry as one of the most cost-saving products available for today’s business world. Why not boost profits by saving costs? Start with one typist and scale quickly to meet demand. What you won’t have to worry about is the typing support services side of things – premises, recruitment, HR, payroll, security, support, etc. We handle all of that.
In addition our typists are fully trained to work within leading workflow and case management systems, with appropriate license provision. It’s a fail-proof system that works for 1000s of businesses up and down the UK with growth expected to rise exponentially over the coming years.
Why pay more? Our pay-as-you-go, flexible outsourcing model can save 30%+ costs when compared with in-house staffing costs, enabling in-house resources to be better utilised in driving the business forward. Outsource as much or as little as you like, be it all your typing on an ongoing basis, or overflow support when busy or short-staffed. What is the overwhelming benefit? Reliable, highly trained and experienced typists, available whenever needed 24/7.
OutSec charge on the length of the sound file. This means that you can know the cost of the work before you submit the sound file! Why not try our Quote facility. Not only do you know the cost in advance you also know when the work will be returned. It will never be a question of missing deadlines due to staff shortages as our teams cover that eventuality, each and every time. There are no set-up fees, no hidden costs and no minimum monthly spends. Invoices are issued monthly with 30 day settlement. Simple, quick and effective OutSec provides a cost effective high quality transcription service to meet today’s business needs.
How do you ensure that a company’s ‘word’ that they comply with regulatory requirements is correct? Who says so? Are you happy just to accept their word? OutSec are one of a few transcription companies who can absolutely guarantee that they comply with all current legislation. How? Because they are hold ISO27001 Certification and Cyber Security Accreditation, are audited annually and meet the stringent standards requirements year-on-year. The implications of outsourcing and non-compliance with GDPR is a huge risk and can lead to serious consequences. Can you afford to leave this to chance? We suggest that anyone reading this website who is considering outsourcing their typing reads the following two articles:
The Importance of ISO27001 Certification.
The Importance of Cyber Security Accreditation.
OutSec are proud of their ISO27001 Certification and Cyber Security Accreditation and can assure all clients that by using our service they are in safe hands. If you do, however, have further questions please do not hesitate to email Murray Hart, OutSec’s IT Director, at murray.hart@outsec.co.uk.
Today’s tech-centric world has profoundly changed the way we work. The result: the option to be more competitive and to run your business more efficiently and cost-effectively. However, in order to do this, it is vital you provide your teams with the correct digital support. OutSec understands this and tailors their service to enable you to maximise this opportunity. Can you afford to be left behind?
As Richard Branson said: “Every success story is a tale of constant adaption, revision and change. A company that stands still will soon be forgotten.”
The cost-effectiveness of outsourcing speaks for itself. What is often lacking is the motivation for change. Let us give you two excellent reasons for trialling our service:
1. By passing your transcription needs to us you could save as much as 30% on internal typing hour on hour. As an example a secretary costing £30,000 a year does, in fact, cost far more when all overheads are taken into consideration. In Central London this cost can easily rise to £58,000 – surprised? Don’t be. But, instead, check out our Cost Calculator. Designed by Stanbridge Accountants it will provide you with a true evaluation of your staffing costs in their entirety. You may well be surprised at the results. Don’t just take our word for it, check our evidence!
At £18.00 an hour for the use of the OutSec Service it is rare to find internal costs anywhere near this. Often double or triple the cost is the norm. This is fact.
2. Dictation is four times faster than typing your own documents, meaning that two hours of typing could be dictated in only 30 minutes. Use the savings to better effect within your business.
Change your current modus operandi. Employ technology to improve profits and increase flexibility. Meet all typing deadlines irrespective of staff being away on holiday, ill or compassionate leave. Work from wherever, whenever.
OutSec understands the need for strict confidentiality for every item, project, or document that we process. All typists have signed legally-binding Confidentiality Agreements as part of their contracts. We, as a company, are happy to provide a standard confidentiality agreement of our own, or sign any project specific confidentiality agreements you may wish to provide.
Quite simply put, we have been in the business for nearly twenty years! We are both professional and smart! Moreover, we have relationships with cutting edge partners who update on market trends. We have our ears to the ground! As a result, OutSec is in an excellent position to advise its clients on what will work for them now and in the future. The OutSec Consultancy Service advises clients on how best to incorporate outsourced transcription into their business plan. Give us a ring today on 01366 348088 and let us increase your efficiencies whilst also reducing costs! Why wouldn’t you?
A personal Account Manager will tailor our service to your needs. You will have direct access to your Manager from the start. This is crucial to successful outsourced transcription.
OutSec provides global transcription services. With an office in the US we can accommodate time zone differences. As a result OutSec is ready to start on your project with immediate effect!
Our award winning FileManager system enables clients to send audio files for transcription. OutSec’s free App will turn a smartphone into a digital recorder. Upload is instant via smartphone, PC or laptop, creating a streamlined process from start to finish.
Cloud-native applications deliver cutting-edge applications in less time, with less up-front investment, and with less technology infrastructure than ever before.
There are no contracts, monthly fees or minimum charges so our service is completely flexible to your needs. Click here for an immediate quote.
All our transfers are encrypted using the latest SSL cyphers which ensures military grade encryption. We are fully GDPR compliant.
Here are just a few of our valued clients:
Use your Smart Phone to download the OutSec App or use a digital recorder.
Open an OutSec Account. All you need is internet access and an email address. A unique username and password enables you to login to your own secure area.
As a business, we have been using OutSec for our overspill of typing work for around four years. The service we receive is outstanding with all work completed to a very high standard. Having a team of specialist typists to do our work makes it feel like they are a part of the team (even though we don't know who they are!). I would not hesitate to recommend OutSec to clients and anyone seeking work at home.
I have received an absolutely outstanding level of service from OutSec for well over 5 years. Work is always turned around promptly; with a very high level of accuracy. Documents are always laid out in accordance with my specific formatting instructions. They have never let me down; the level of customer service is first-rate. My account managers have always provided a prompt and very personal service. I would highly recommend them.
Our company have been using OutSec for quite a while now and we are absolutely delighted with this service. Without OutSec we would not have hit our company targets this year and in fact we have smashed them. We feel supported and this helps morale at work as we can offload the extra work we cannot cope with ourselves. The standard of typing is first class and we hope to continue using OutSec as long as they will have us. First class service and I would not hesitate to recommend them.
I am a Hand Surgeon and have been using OutSec for some of my work for about a 18 months now. Absolutely fabulous service. I send about 8 letters a week (Tuesdays and Wednesdays) for transcription and they are always returned before the weekend. Easy to log in/sign up and using my iPhone for dictation is easy. Setup was very quick - between deciding to use this service and successfully submitting my first dictation was about an hour. Rates are very reasonable and transcription errors very rare.
Excellent service! Any special typing request and favours are being dealt with efficiently. Ladies are pleasant and lovely to speak to. They understand what we need exactly. Highly recommended.
After being disappointed with various remote typing services, I finally found OutSec and I have used them for my reports for many years. They are always excellent and can turn around my "lengthy" reports overnight - fantastic! I highly recommend them.
I've been using OutSec for several years. Very accurate typing, really quick turnaround, and rates are very reasonable. No plans to change from this great service!
OutSec is a fast, efficient, accurate service. As a publishing company, we send a lot of files about many topics, and the transcripts are always returned promptly and to a high standard. OutSec customer service is also very personal and friendly, so if you ever have any questions, your own account manager is quick to help.
I have been using OutSec since several years for all the correspondence related to my private clinic. The team at OutSec has consistently provided an excellent service for me with outstanding accuracy and very rapid turnaround. Highly recommended!
An excellent service which is easy to use, fast, efficient and accurate.
