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Medical

Sectors

Medical

Why is Medical Transcription so important?  Rather why are deadlines more important?

It’s all to do with the growth of technology.  Diagnoses, reports, referrals all need instant typing.  Can you honestly say your practice is stress-free meeting deadlines easily and without complication?  Could you not do with a service available to accommodate as much or as little typing as required?

OutSec Typists ‘guarantee’ Return Timeframes

This is easy as the OutSec Medical Team is vast!  ALL typists have at least 5 years’ experience in their chosen speciality.  Each typist works directly with doctors, practice managers, clinicians and surgeons getting to understand their individual needs.  After all not everyone dictates in the same style!   It is just a matter of familiarisation in exactly the same way as an in-house secretary.

In addition a specialist ‘medico-legal’ team assists lawyers, expert witnesses, insurance companies, and more to prepare their documents for Court.

A dedicated Account Manager works with each client.  Again nothing worse than not having a direct contact to talk to, or email, or skype.  This is backed up by the OutSec FileManager system, a bespoke workflow solution. Our free App marries dictation and typing.  In fact it does more than that, it turns your smartphone into a digital recorder that can be used instantly, from anywhere, 24/7.  Typists type directly into practices’ patient management systems, or on Word. As a result typing deadlines are met daily and without fuss.  After all isn’t this what we all want?

Increase In-house Value

Why type in-house?  At £35+/hour, compared to £16 outsourced surely in-house resources should be better employed? Why not consider in-house staff handling social media?  They, after all, know your business and are savvy in this important business-driven media.  Why not ensure the phones are always answered promptly and efficiently?  After all a call is potentially a new client.  This is where the focus should be.

Why use the OutSec Medical Transcription  Solution?

…..Because we have been in business since 2002

…..Because we are ISO27001 Certified and Cyber Security Accredited

…..The reasons are numerous.  But don’t take our word for it, ring and talk to us personally.  We are simply here to help you make your life easier.  Try us and see for yourself.

Recommended Viewing: Medical Transcription from OutSec

In addition read the article below. We promise you won’t be bored.  In particular note the bit about unanswered phone calls as previously discussed! Should you really be missing out on new business because the phone isn’t answered?  Can you afford to?

Independent Practitioners Journal

Clients choose OutSec as either:

A complete medical transcription solution. Many practices send all their dictation work to us so their staff can focus on core responsibilities and patient care.  Typing costs are reduced by 30%+.  Efficiencies are improved.  No more recruitment and training costs for new and/or temporary staff.  Click on our Cost Calculator to see the True Cost of an Employee. You may be surprised by the results.

As back-up during peak times.  Medical internal staff have competing deadlines across multiple work areas.   Urgent typing but no-one to type it up?  What to do?  Easy solution – with OutSec urgent files are returned immediately. Consider: what if your staff are on holiday or away due to illness?  Temps need training.  Not so with OutSec!  Therefore by having an account with OutSec  you have a solution available for any ‘sudden’ occasion.  A bit like an insurance company.  We are here to ensure that YOUR typing demands are always met.  ALWAYS!

Naturally all OutSec medical typists are Information Governance certified and comply with all current GDPR and Data Security Regulations.  References available on request.

Open an Account today or contact Stephanie Carmichael at OutSec with your specific requirements.  

Dedicated App for Dictating Purposes

The OutSec App is unique and free to clients.  Why use a digital recorder if you can have your Smartphone become a Digital Recorder?

  1. Available from Google Play Store & Apple App Store

A Personal Dedicated Service

Surely client service is important to you?  We, at OutSec, realise the significance.   That is why we provide a dedicated Account Manager who is available by direct mobile, SKYPE or of course email.  You will always be able to reach us during working hours and often afterwards too by prior arrangement.

Senior Manager, Medical Sector

Stephanie Carmichael has had twenty-seven years within the industry.  She has worked both in the private and public sector and, as a result her knowledge and experience is second to none.  Important?  Vital, we would say.  This is also what makes OutSec unique in the marketplace.  Stephanie regularly attends medical conferences and specialist association meetings.  She is well known in the industry; in fact you may already have met her!

You may enjoy Steph’s Reading Recommendations!:

IP Today – Private Care’s Suffering in Statistics, July 2020

The BMA – Setting Up in Private Practice, May 2020

NHS England  – Measuring the Impact of New Ways of Working, May 2020

On-Site Consultancy Visits

Our expert management team are knowledgeable on all areas of practice management.  As a result they can advise on appropriate medical billing, telephony, case management and workflow solutions.

New Practice: We realise that starting out on your own is not only daunting, but time consuming.  With OutSec’s experience and contacts we can help you with the first, and transitional steps necessary, to go forward.  Moreover we can provide you with a Business Plan and Roll-Out Program to ensure you are digitally equipped for the future.

Practice Growth:  OutSec can introduce you to appropriate suppliers who will work with you. Moreover, we are familiar with medical support providers, such as billing, HR, software and IT development.  As a result we can improve your practice’s efficiencies and ensure growth.

Contact the office and ask for Stephanie Carmichael and we can organise that visit!

Or simply open an account today!

ISO27001 Certification/Cyber Security Accreditation

Can you take a company’s ‘word’ that they comply with regulatory requirements?  Are you happy to accept their word?  The implications of outsourcing and non-compliance with GDPR is a huge risk.  We recommend reading the following two articles:

The Importance of ISO27001 Certification.
The Importance of Cyber Security Accreditation.

OutSec are proud of their ISO27001 Certification and Cyber Security Accreditation.  We can assure all clients using our service that they are in safe hands.  Further questions though?  No problem, email Murray Hart, OutSec’s IT Director, at murray.hart@outsec.co.uk.

Confidentiality & Data Security

OutSec has a strict policy on sensitive information.  In addition we take data protection and security to its highest levels as confirmed by Certifications.  If you would like confidentiality (or non-disclosure agreements) signed this is not a problem.  Equally we are more than happy to provide references, again, if applicable.

Open an account today or contact Stephanie Carmichael at OutSec with your specific requirements.  

 

 

Single

Single

£1.20 + VAT

Per Audio Minute

Single Voice Recording
(24 hour turnaround)

Single Priority

Single Priority

£1.50 + VAT

Per Audio Minute

Single Voice Recording
(returned asap during office hours)

Multi-Voice

Multi-Voice

From as little as
£1.50 + VAT

Per Audio Minute

One-to-One Recordings
(48 hour turnaround)

All dictations are rounded up to the nearest minute (for example a 6m 17s audio file would be rounded up to 7 minutes).

All our fees are subject to VAT at the standard rate.

On-site visits can be arranged to discuss any individual requirements at no charge.

Clients Include:

Here are just a few of our valued clients:

Translate Media University of Salford Strutt & Parker Allied Surveyors & Valuers Carter Jonas Yorkshire Surveyors Bidwells Innes Associates Gregorys Tesson Consulting Beechlands Accountancy Services Consil Surveying Birley Steels Lightfoot Arnolds Keys Croyland Building Surveyors Ward Howard Chartered Surveyors BP2 Property Feather Smailes Scales Devonshire Partnership Rettie & Co Wright Consulting